Accessibility Statement

Last Updated: November 10, 2025

Our Commitment

FinanceHero is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Current Status: Partially Conformant - We are actively working to achieve full conformance.

Accessibility Features

Keyboard Navigation

  • All interactive elements are accessible via keyboard
  • Tab order follows a logical sequence
  • Focus indicators are clearly visible
  • Keyboard shortcuts do not interfere with assistive technologies
  • Skip navigation links allow users to bypass repetitive content

Visual Accessibility

  • Color contrast ratios meet WCAG AA standards
  • Text can be resized up to 200% without loss of functionality
  • Content does not rely solely on color to convey information
  • Clear, readable fonts with appropriate sizing
  • Meaningful alternative text for all images and icons

Screen Reader Compatibility

  • Semantic HTML markup for proper structure
  • ARIA labels and landmarks for navigation
  • Descriptive link text and button labels
  • Form fields with associated labels
  • Status messages announced to screen readers

Other Features

  • Responsive design works on various screen sizes and devices
  • No content flashes or blinks that could trigger seizures
  • Forms include clear error messages and validation feedback
  • Consistent navigation across all pages
  • Page titles accurately describe content

Compatible Technologies

FinanceHero is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices
  • Browser-based accessibility features

Supported Browsers

Our website is designed to work with the following browsers and their assistive technologies:

Desktop

  • • Chrome (latest version)
  • • Firefox (latest version)
  • • Safari (latest version)
  • • Edge (latest version)

Mobile

  • • Safari on iOS
  • • Chrome on Android
  • • Samsung Internet

Known Limitations

Despite our best efforts, there may be some limitations. We are aware of the following issues and are working to address them:

  • Complex calculations: Some calculator results may be challenging to interpret with screen readers due to their visual nature (charts, graphs)
  • PDF documents: If we provide downloadable PDFs in the future, we will ensure they are tagged and accessible

Ongoing Efforts

We are committed to continuous improvement and regularly:

  • Conduct accessibility audits and testing
  • Train our team on accessibility best practices
  • Review and update content for accessibility
  • Test with actual assistive technologies
  • Incorporate user feedback to improve accessibility

Third-Party Content

While we strive to make our website accessible, some third-party content (such as embedded widgets) may not be fully under our control. We work with our partners to ensure accessibility whenever possible.

Feedback and Contact

We welcome your feedback on the accessibility of FinanceHero. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Response Time: We aim to respond to accessibility feedback within 3 business days.

Assessment and Testing

FinanceHero's accessibility has been assessed using:

  • Automated accessibility testing tools (WAVE, Lighthouse, axe)
  • Manual testing with keyboard navigation
  • Screen reader testing (NVDA, VoiceOver)
  • Color contrast analysis
  • User testing with people with disabilities (planned)

Formal Complaints

If you wish to make a formal complaint about accessibility issues, please contact us at support@yourfinancehero.com. We will investigate your complaint and respond within 10 business days with a proposed resolution. If you are not satisfied with our response, you may escalate to the appropriate regulatory authority in your jurisdiction.

Related Resources

W3C Web Accessibility Initiative

Learn more about web accessibility standards

A11Y Project

Community-driven accessibility resources

This accessibility statement was last reviewed on November 10, 2025.